Frequently Asked Questions..

Got a question? Check below to see some frequently asked questions.

If this doesn’t help, then please reach out to us!

Email us info@theloftdancestudio.ie

or drop us a DM @theloft_dancestudio

  • The Loft Dance Studio is located in Bloomfields Shopping Centre, Dún Laoghaire, Dublin, with the entrance just to the left of the cinema.

    To access the studio, buzz the intercom to the left of the main door. Once the door is released, open it and head upstairs to reach the studio, changing rooms, and other facilities.

    We’re easily accessible by public transport, including DART and several bus routes. If you're driving, there are paid parking options available nearby, including the Bloomfields Shopping Centre car park.

  • All classes are booked through our online booking portal.

    We offer two booking options:

    • Full Term Enrolment
      Browse our available classes and enrol for the full term directly via the portal.

    • Pay As You Go (PAYG)
      Go to the “Classes” tab, then select “Pay As You Go” to view and book individual sessions.

    🔗 Need help accessing the portal? Click here for a step-by-step guide

  • Yes we do! All classes at the studio are available for drop-ins!

    Check them out under the “Pay As You Go” tab on our booking platform.

  • Only clean, non-marking footwear or appropriate dance shoes are permitted. No outdoor shoes are allowed inside the studio. Some classes may require specific shoes (e.g., ballet slippers, jazz shoes) — check with your instructor if unsure.

  • Booking a Class – Step by Step:

    1. Log in to the portal using your email and password. (New users will need to sign up first.)

    2. Choose your class from the list of available options.

    3. Select the student you wish to enrol (you may need to add the student profile if it’s your first time).

    4. Proceed to payment to confirm your booking.

    Booking Types:

    • For Full Term Enrolment, select the term option during booking.

    • For Pay As You Go, go to the “Classes” tab and select “Pay As You Go”, then follow the same steps.

    Managing Bookings:

    You can view your upcoming classes, class credits, and enrolments anytime by logging into your dashboard.

    Need help with the booking process? Just send us an email — we’re happy to assist!

  • Yes! Our beautiful studio space is available for private hire — ideal for rehearsals, workshops, and creative events.
    Full information including rates, availability, and booking terms can be found on our Studio Hire page.

  • Pay As You Go Classes

    To cancel a PAYG class, you must email us directly at info@theloftdancestudio.ie. Cancellations must be made at least 24 hours before the class to retain your credit.
    Please note: PAYG cancellations cannot be processed through the portal.

    Full Term Enrolments

    Full term enrolments are non-refundable once the term begins. However, if you’re unable to attend due to illness, injury, or personal reasons, please contact us — we may offer class credits at our discretion

  • If a class is cancelled by the studio (due to instructor illness, weather, or unforeseen issues), we will:

    • Notify all affected students in advance via email or text, and

    • Automatically add a class credit to your account, which can be used for a future booking.

  • Mistakes happen! If you’ve enrolled in the wrong class or need to change your booking, contact us via email as soon as possible.
    We may be able to move you or issue a class credit, depending on availability and the situation

  • Got a question or need to cancel a booking?
    Email us at: info@theloftdancestudio.ie
    We aim to respond within 24 hours on business days.